Number one
I like how they renovate the ships and the kind of entertainment they offer.
They are attentive to the needs of families and infants. We had a good experience.
An absolutely flawless company — I wouldn’t change it for anything.
Ugly
This was our fifth cruise, and we’ve always had a great experience with MSC. However, this time the food was rather poor and the daytime entertainment was almost nonexistent. In the evening, though, there was plenty of fun by the pool. The excursions were extremely expensive. Personally, I’m lactose intolerant — I had, of course, informed them — but for two mornings they brought me the wrong breakfast, and I felt really unwell, which also ruined my day on Ocean Cay.
After many years of cruising with MSC, it still feels as exciting as the very first time.
Definitely satisfied
Professional cruise line with helpful staff.
Everyone was kind and friendly. The food was good.
Friendly and courteous staff, very helpful.
For the second time, we chose the same cruise line and we can confirm that we are always very satisfied.
Only one complaint: I didn’t receive the gifts for reaching Gold level, but everything else was perfect.
Perfect
Positive experience
Excellent company.
Simply fantastic.
MSC is a company that does this not just as a job but because they truly enjoy it: they make their guests feel at home. Every detail is perfect — every choice, every color, every element is designed to give us satisfaction. In my opinion, MSC is the best. What makes it unique is the human touch, with staff who are kind, courteous, and warm. I am extremely satisfied with everything, and anyone who dares to write otherwise is only telling lies. You are the best.
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