MSC has been a guarantee for many years
This is my third cruise with MSC and I'm always satisfied with the service.
By far the best company
Excellent company. Impeccable restaurant service thanks also to Carolina.
You really care about making us feel good throughout the cruise I would like to thank; Pritam for the catering, Sheila for the bar, Hellon the pool attendant, Mamitiana Rhina, room service. However, everyone is friendly and helpful.
Good
Very beautiful
The organization is impeccable
Excellent company even if I would recommend more control on board, especially in the pool areas where the sunbeds are occupied for hours with only towels and are stormed and moved by unauthorized people at the risk of causing serious injuries, Hot tubs for 8 with 11 people inside or those for 12 with as many as 22 people with a large majority of children who take them for a playground. The company should finally also give relevance to the first experiences and not just from the Aurea onwards, as they also spend money. In fact, at 1.30 am I found the cabin with the plastic sheet for the suitcases and the cushions with blue control tape like in the morning (something that never happened on other cruises). I complained to the reception and the answer was that with my experience I could only have one room arrangement per day as MSC gave these directives but rightly I ask myself, should I throw the protective plastic on the bed outside the cabin preparing it for my night???? after 11 cruises and this is the first time this has happened.
Good and compliments also to the agency taotiket and Anna
MSC ORCHESTRA
Everything perfect
Super fast and careful boarding, perfect company, very hasty disembarking it almost seemed like they were kicking us out....
Excellent
Everything is always perfect. I only ask for more attention to those who occupy the sunbeds in the pool and then go around all day
Excellent staff, polite, friendly and always ready to solve any problem
Perfect MSC company
Excellent company but the excursion costs are too high
We had a very good time with MSC, everything was very clear during check in/out and the staff is very courteous in providing any explanations or help
Excellent company but I noticed a worsening in the treatment and care of the customer, certainly due to the excessive number of people on board. The sheets were never changed for the whole week and the room, unlike in the past, was only made in the morning.