I would like to compliment the cabin steward KOMANG, who treated us exceptionally well—very attentive, polite, and kind.
MSC excellent in every aspect: service and kindness
First cruise after the repositioning crossing from Brazil to Genoa: disorganized, with issues regarding dinner seating and long queues for going ashore on excursions. On the positive side, the kindness of the MSC staff, wonderful theatre shows, and consistently good food.
Truly worth it. The staff is outstanding, especially Roberto from the Atmosphere Bar, German and Gabriella from the Beverly Hills Bar entertainment team, Carmen in the boutique, Ivone in the shops, Tania at the Beverly Hills Bar, and our cabin attendant—whose name I unfortunately don’t recall—who was on duty from April 10 to 17 on MSC Lirica, cabin 9174. Everyone was wonderful. Thank you very much.
All in all, good.
Overall excellent.
MSC Cruises does an excellent job.
Always top-notch! Thanks to YOUR SUPPORT, my cruise was EXCELLENT!!! You made my experience MAGICAL despite several unexpected events, even VERY SIGNIFICANT ones!!!
Always an excellent company, very reliable.
I have taken 18 MSC cruises; in the most recent ones, in my opinion, I notice a less attentive and colder atmosphere towards passengers.
Excellent onboard assistance service. Special praise goes to the waiters at the Piano 5 restaurant. Kind, courteous, and welcoming.
Satisfying cruise. Although the ship is somewhat dated, it is excellent and meticulously maintained in every detail. Welcoming.
Always attentive and kind. Transfers and embarkation/disembarkation could be improved.
“Good organization.”
For me, MSC is the only cruise line worth considering. I don’t like the others.
A reliable company; I have already taken two other cruises with them. Unfortunately, they do not offer many discounts for future cruises purchased directly on board.
