The staff is very kind, the cleanliness is impeccable, the shows are of a high category The organization is perfect. A negative note is the Terminal in Hamburg. There was no one from the MSC staff waiting for us at the baggage claim to give us directions. We followed, like a flock of sheep, the other people who were heading towards the buses, after about an hour of queuing in the rain we managed to get on a bus. The welcome in Hamburg is VERY to be improved and not adequate to the level of vacation that one expects
Perfect
Excellent
It was a magnificent cruise, the first for us. Everything went well, everything was clear and well organized. Perhaps the only details could be that there was always a lot of noise everywhere and that it was often difficult to find a place to sit or lie down but for the rest it was really good: excellent, very varied food, fantastic evening entertainment, a really versatile kids' club, good excursions, a really big cabin for the expectations. Excellent bathroom.
Overall well organized, good food, a flaw is too crowded
Excellent company on occasion, here it was not up to par
Serious and reliable company
Drinks are too expensive, and the gold member benefits are inconsistent.
A certainty This time a flaw in the cabin and its service
This is the fourth cruise we've done with MSC, and we are now used to their style: modern and elegant ships, good variety of entertainment and a generally good service. The quality-price ratio remains good, even if the management of overcrowding and post-cruise assistance could be improved.
A truly very beautiful cruise. We visited very beautiful places.
The best
We would need more staff who speak Italian. Because despite the great availability of the staff, not understanding each other does not facilitate the understanding of everything the ship offers.
Very helpful
Msc, my favorite company
Staff always friendly and helpful
Excellent company for all the services provided with great hospitality and friendliness.
Fair
Very beautiful
Cruise company where a fantastic team works… I spent 8 days on the MSC Sinfonia and they were very beautiful… a special thank you to Siska, Michael, Adbul and Alexo who pampered me and all my family.
