It’s an excellent company. Some aspects regarding the ship, as I listed, should be improved.
Good!
MSC never disappoints us. This is our second cruise with this company and we definitely won’t change. Once again this year, we had a wonderful experience on the magnificent MSC: impeccable service, kindness, and courtesy.
This is the 7th Cruise I've taken with MSC since December 2022 and I have exclusively done Cruises with MSC.
In Civitavecchia there were problems with the shuttle from the MSC parking lot to the ship. On arrival we had to wait in the sun; same on the way back. The shuttle was a city bus and there were problems with the luggage. Never had similar problems
Msc cruises is a wonderful company, we had a great time on the Euribia, the welcome was excellent, everyone was very helpful.
Wonderful experience, excellent organization for boarding and disembarking, kind and welcoming staff
Good not excellent .
Excellent company..
Excellent
Little care for the children. I had a lot of difficulty and little practicality in finding food for my son. There is no family corner. I had to go up and down from the buffet to the aurora restaurant and in any case the food for my son was not suitable. There is no shop for children for basic necessities like diapers or anything else.
Unfortunately I noticed a worsening regarding the attention towards customers. The first day we had a problem with the door of our cabin. After repeated requests from us to the reception and the cleaning manager of our cabin, we stood in the corridor for almost an hour before someone came to open the door. We did not receive any message of apology for the inconvenience. Regarding the entertainment: Delphi program a bit repetitive one day the circus the next day the magician, one evening only songs the next evening show around a singer... The real high-caliber artists were the singers of the Carosel, really really good! The evening on Adel was exceptional. The band was unbalanced, the strings could not be heard at all and everything was overwhelmed by the drums...
Very organized
Cruise. Very beautiful and impeccable company
Excellence in service, as always
excellent,
Beautiful experience....... Friendly, kind and helpful crew. Excellent food, especially that of the restaurant, every day the chef delighted us with dishes that were not only delicious, but also beautiful to look at, (when they say that the eye also wants its part), not to mention the staff, always joyful in welcoming us and always with a smile. Very engaging and good animators Not to mention the artists who entertained us every evening with beautiful shows but, in my opinion, short, I would have liked them to last longer. Recognition goes to the singer Caterina and the trio of acrobats, guys..... So good that I would have stayed for hours to see them perform.... A thank you also goes to all the Latin dancers and dancers, I really appreciated all the tap dance ballets in a modern key Thanks to MSC for giving me a wonderful experience traveling through Croatia, stunning, for Montenegro fascinating and for beautiful Italy which is Ours... Thanks to Julien, I don't know if that's his name spelled correctly, ...... very courteous enthusiastic about the stops..... the cities of Croatia and Montenegro are very beautiful from a naturalistic point of view
Excellent, as always
Friendly staff, but standard. Nothing exceptional.
Efficient even if a bit confusing.
