Truly wonderful kindness, smiles, and helpfulness — you couldn’t ask for more.
All the staff are kind and helpful... the food is excellent and the ship is well maintained.
Excellent
Having taken part in other MSC cruises before, this time I noticed a general decline in the overall offer, starting with the food and, above all, the very limited presence of Italian-speaking staff — quite surprising for an Italian company.
Overall, we had a good experience, but there are several aspects that could be improved. At times, it was difficult to find staff members who spoke Italian, and the assistance—especially upon returning—was quite limited. The practical organization could also be better; for example, in Corfu, there was no MSC representative on land to indicate the way back to the ship. Upon return, at the MSC parking area, we had to unload our luggage from the bus ourselves. It would have been appreciated to have some help, especially considering the presence of elderly people. The quality of the food could also be significantly improved.
Absolutely wonderful. The staff was extremely kind, the cabin spotless, the shows always amazing, and the efficiency and organization excellent.
I was very satisfied! Excellent organization and kindness everywhere — from the reception to those who cleaned the rooms. The restaurant service was outstanding, and we would like to sincerely thank both Riska and Shuvam for their efficiency.
It was much better years ago.
Excellent company.
Overall, it was a lovely cruise, but the cabins were quite disappointing. The balcony was much smaller compared to the MSC Orchestra cruise I took in 2023, and the bathroom was really tiny — I had a lot of difficulty using it.
They were excellent, and I felt very safe with them.
Excellent company.
Great company: we were a group of 15 friends and had a lot of fun.
Everything was impeccable—hardly any queues and overall very good. One note: the transparency around additional costs was lacking, especially during the pre-cruise phase.
I keep choosing MSC because it’s a company I can trust.
It’s not the first cruise I’ve taken with MSC, and I must say that their standards are always very high. All procedures are handled simply and efficiently.
Overall it’s good, but there are some areas that could be improved.
Excellent vacation. The staff were extremely kind and helpful. The entertainers did a great job, and the show crew were outstanding. The captain’s welcome speech, as well as the participation of the onboard managers, was greatly appreciated.
Coming from several previous cruises with Costa, we were a bit hesitant at first, but overall we were very pleased with the experience.
